Last Updated: July 2026

At Forellix™, we respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, process, use, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide a secure and personalized shopping experience, Forellix™ may collect different types of information when you interact with our website.

Information You Provide Directly

When you:

• Purchase products
• Create an account
• Subscribe to updates
• Contact our customer service team
• Submit feedback or inquiries

we may collect information including:

• Full name
• Email address
• Shipping address
• Billing address
• Phone number
• Order details
• Payment-related information

Information Collected Automatically

When you browse our website, certain information may be collected automatically through cookies and similar technologies, including:

• IP address
• Browser type
• Device information
• Operating system
• Website browsing activity
• Pages viewed and interactions with our website

This information helps us improve website performance and provide a better customer experience.

2. How We Use Your Information

Forellix™ uses collected information for the following purposes:

Order Processing & Delivery

We use your information to:

✔ Process payments
✔ Confirm orders
✔ Arrange shipping
✔ Provide delivery updates
✔ Complete customer requests

Improving Customer Experience

Your information helps us:

✔ Improve website functionality
✔ Understand customer preferences
✔ Develop better products and services
✔ Create a smoother shopping experience

Communication

With your permission, we may use your contact information to:

✔ Respond to customer inquiries
✔ Send important service notifications
✔ Share product updates, promotions, or special offers

You may unsubscribe from promotional communications at any time.

Security & Fraud Prevention

We may use information to:

✔ Verify transactions
✔ Detect suspicious activity
✔ Prevent unauthorized purchases
✔ Protect customers and our business operations

3. Protecting Your Personal Information

We take reasonable security measures to protect your personal data.

Our security practices include:

🔒 Encrypted Transactions
Sensitive payment information is protected through secure payment processing systems and encryption technologies.

🔒 Limited Access
Personal information is accessible only to authorized personnel and service providers who require it to perform business functions.

🔒 Payment Information Protection
Forellix™ does not store complete credit or debit card numbers on our internal systems after payment processing is completed.

4. Sharing of Information With Third Parties

Forellix™ does not sell or rent your personal information to third parties.

However, we may share limited information with trusted service providers that help us operate our business, including:

• Payment processors
• Shipping providers
• Website hosting services
• Customer support platforms
• Analytics providers

These partners may only use information necessary to provide their services.

Advertising & Analytics Partners

We may use third-party technologies such as cookies, pixels, or analytics tools to understand website activity and improve advertising performance.

These partners may collect information about your interactions with websites over time according to their own privacy practices.

Examples may include:

• Meta platforms
• Google services
• Shopify-related services

You may manage advertising preferences through your browser settings or the privacy controls provided by these services.

5. Cookies & Tracking Technologies

Forellix™ uses cookies and similar technologies to improve website functionality.

Cookies help us:

🍪 Remember shopping preferences
🍪 Maintain shopping cart information
🍪 Analyze website performance
🍪 Improve user experience
🍪 Provide more relevant marketing content

Some website features may not function properly if cookies are disabled.

You can control cookie preferences through your browser settings.

6. Third-Party Websites

Our website may contain links to external websites, applications, or services.

Please note:

• Third-party websites operate independently from Forellix™
• Their privacy practices may differ from ours
• We are not responsible for the privacy policies or content of external websites

We recommend reviewing the privacy policies of any third-party services you visit.

7. California Privacy Rights (CalOPPA)

In accordance with applicable California privacy requirements:

✔ Users may browse our website without creating an account

✔ Our Privacy Policy is clearly available on our website

✔ Updates to this policy will be posted on this page

✔ Customers may request updates or corrections to their personal information

For privacy-related requests, please contact us.

Do Not Track Requests

Forellix™ respects browser privacy preferences where applicable.

Depending on the technology used and applicable regulations, certain tracking activities may be limited when privacy controls are enabled.

8. Children’s Privacy

Forellix™ does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us immediately.

We will take appropriate steps to review and remove such information when required.

9. Data Security Incidents

We maintain security procedures designed to protect customer information.

In the unlikely event of a data security incident, we will:

✔ Investigate the situation
✔ Take appropriate corrective actions
✔ Notify affected individuals when required by applicable laws

10. Email Communications & CAN-SPAM Compliance

We collect email addresses to:

✔ Process orders
✔ Send purchase confirmations
✔ Provide shipping updates
✔ Respond to customer inquiries

If you choose to receive marketing emails, you may receive information about:

• New products
• Special promotions
• Brand updates

All promotional emails include an unsubscribe option.

Forellix™ does not use misleading sender information or deceptive email practices.

11. Your Privacy Choices

You may have the right to:

✔ Request access to your personal information
✔ Request correction of inaccurate information
✔ Request deletion of certain information where applicable
✔ Opt out of marketing communications

To make a privacy request, please contact our support team.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Forellix™ Customer Support

📧 Email: service@forellix.com

Company:
Greenfield Produce Imports

Thank you for trusting Forellix™. We are committed to protecting your privacy while providing smarter solutions for modern homes.